How can Microsoft’s AI tools help us in our daily lives? Takeaways from the MakoLab webinar
Task automation is already a daily reality. There’s nothing exceptional about it. Companies can streamline task and operations management to establish easier and more enjoyable ways of working for their staff. How about increasing productivity? That’s also possible with Microsoft tools such as Power Automate and Copilot.
Whether you’re a project manager or a technical leader whose goal is to increase team efficiency, it’s well worth reaching for the dose of knowledge provided by MakoLab experts Maciej Grala, Mateusz Miziołek and Karol Pasternak recently in the form of a webinar entitled ”Streamline everyday tasks with Power Automate and Copilot”. Watch the full recording here:
Automation. A skill for the future
MakoLab cybersecurity engineer Maciej Grala launched the webinar by setting out exactly why automation is an essential element of streamlining business operations. After noting that it reduces human errors, saves time and increases efficiency, he moved on to how the value of automation goes beyond simple efficiency, since it is also about building a resilient, agile organisation that can adapt quickly to changes and challenges in the business environment.
Having set the scene, Maciej then ran through the agenda of the meeting and introduced his fellow MakoLabbers and expert panellists, project manager Mateusz Miziołek and head of front-end and mobile Karol Pasternak, who were there to present how Power Automate works and demonstrate how to build a simple chatbot.
Live demos and use cases
The moment many of the attendees were waiting for was the live demo.
Automating with Power Automate
Mateusz Miziołek took over from Maciej with a presentation of how Power Automate simplifies task automation without the need for extensive programming knowledge. As an example, he took a familiar situation where a project manager needs to send daily reminders to their team and then showed everyone how Power Automate makes it possible to set up a workflow that automatically sends the reminders at a specified time, providing better communication and helping to ensure that deadlines are met.
In addition, Mateusz emphasised that automating routine tasks improves efficiency and saves time. On the basis of his own everyday experience with the tool, he also highlighted the way it minimises the risk of human errors.
Creating chatbots with Copilot
After Mateusz’s demo, Karol Pasternak took the stage to discuss how easy it is to create chatbots using Copilot and how effective they are at improving customer interactions. They handle routine queries, which relieves staff members and allows them to focus on more complex tasks.
Karol presented a case study where a customer service department was striving to improve response times. By deploying a chatbot created using Copilot, it proved possible to automate the answers to frequently asked questions, providing fast, effective customer support.
Conclusion
In a nutshell, if you’d like to learn how to improve operations within a company or how to streamline your own work time, then we’d certainly recommend watching the recording of the webinar.
Happy viewing!
Translated from the Polish by Caryl Swift
Katarzyna Warmuz
Content Marketing Specialist
