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LICOSS The Life Insurance Contract
Sales System, by MakoLab
Supporting the life insurance process from data collection, via multi-stage approval procedures to the end product, a policy
Why does your company
need LICOSS?
Does your current system consolidate insurance quotations into one multi-variant insurance product? Is it extensive enough to incorporate additional sales tools for agents? Does it also provide you with the capability of identifying potential customers remotely?

Do you have a single system serving the entire staff of your insurance company, including agents, underwriters, actuaries, executives and sales managers?
Even if you believe your answer to these questions is ‘yes’, read on to find out about the major advantages of LICOSS, our proprietary, comprehensive life insurance system!
web-based system
Licos is a web-based system which is:
  • easy to distribute
  • a key to reduced training time
  • intuitive, with a simple user interface
  • a rapid route to defining, modifying and redistributing insurance products
Licoss is centralised:
  • maintaining business rules, sales processes, evaluation and a document repository in one place
  • functioning as a single point of contact for agents, underwriters, actuaries, executives and sales managers
Licoss is protective, providing:
  • control over the policy application process at every stage, preventing errors and misuse
  • business logic which is hidden from the agents, transferring the existing logic recorded in Excel sheets directly to the system
  • a history of system users’ actions
Sales modules
This module enables you to create, modify and manage policies. Like every LICOSS component, data visibility and management capabilities here depend on user roles and permissions.
class identification
Client identification

This process of registering and verifying data about a potential customer facilitates the identification of adults, children and business entities. Identification can be carried out remotely or directly. To support remote identification, the external system validates the photos of documents and faces which are uploaded. The extensive identification feature also incorporates the collection of marketing consent confirmations, document storage, verification and process tracking via statuses and e-mail notifications.
new application
New applications

An advanced process for creating a new insurance policy, this begins with the identification of the client and the insured. The process makes it possible to perform calculations for defined insurance products. It uses dynamic questionnaires and health surveys, calculating risks and recommendations on that basis. The system generates complete documentation. It also enables a doctor to evaluate the policy and authorised users to correct and modify the risks.
preliminary proposal
Preliminary proposal

LICOSS allows agents to create an optional proposal based on the system’s recommendations and the products it has to offer. An agent can use the LICOSS built-in calculator to simulate product parameters such as the insured sum and a payment forecast.
LICOSS Zajawka
PZU Lietuva - case study
In line with PZU Lietuva’s requirements, we provided a system which consolidated all the available products into one, multivariant solution and gave the insurance agents additional sales tools.

The support that LICOSS delivers encompasses the entire process:
  • data collection and customer identification
  • carrying out calculations
  • many stages of the confirmation procedures, to the end product, a finalised policy.

  • LICOSS has enabled PZU Lietuva to generate from 1,000 to 2,000+ calculations every month
  • The process of entering into a contract is reduced from 15 days to 125 minutes.
Explore Case study
Policy administration
This module is designed to facilitate the creation, modification and management of policies. Again, data visibility and management capabilities depend on user roles and permissions.
A submodule making it possible to create and process changes to a range of insurance policy parameters, including sums, insured data, early termination and debiting a bank account using external providers.
A submodule facilitating the automatic, yearly generation of proposals containing increased sums and premiums on preferential terms. The proposals are sent to clients by e-mail.
A submodule for registering lead notifications for individuals and business entities. Enhanced with its own marketing consents submodule, it allows actions to be registered and tracked. It is also possible to link with a task and/or an existing insurance policy and start the identification process.
Bad risks
This submodule has been designed for risk assessors. It is used to register not only customers and countries, but also consultants when additional risks need to be taken into account and defined.
The claims registration submodule enables users to submit a claim against a policy and provides the options of filling in the form directly in the system or sending it to the customer for completion and attachment as a file. The system facilitates the entire claim evaluation, modification and acceptance process.
Supporting modules
The LICOSS tasks module is designed for system users who are direct employees of an insurance company. It automatically generates tasks for telemarketers on the basis of data from the system, such as late payments, for example. With this submodule, tasks can also be issued manually. Other functions include the generation of reports, the importing and delegation of tasks and the recording and storage of action histories.
System messages
System Messages
A module for generating, creating and managing information from the system and its users. Notifications are automatically generated for groups or individual users on the basis of actions performed in the system. In addition, notifications based on comments issued by users in various parts of the system can be displayed and messages created by authorised users with strictly defined visibility can be added.
consultant applications
Consultant Applications
This module is a tool for conducting the process of taking on a new insurance agent or brokerage company.
my space
My Space
This is a system dashboard which included a contact list, documents, statistics, messages and agent portfolios. All the tools depend on the user’s role in the system.
This module enables the generation and export of predefined reports, including customer reports and monthly and annual statistics.
Out of the box
and much more...
Perhaps your company structure is non-standard? Or maybe your products are one-of-a-kind and require customised configuration?
With LICOSS, you will receive not only an out-of-the-box product providing a wealth of features and tools, but also development support from our team of experts, who will help you configure and adapt the product to your unique needs
A successful go live is just the beginning. Once your LICOSS is launched, we will stay with you to fine-tune it, ensuring it works for you in every way.
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Contact us!

Martin Kanaan
Business Development Manager

+48 604 938 587